Spared no effort to ensure my satisfaction

Just a quick note to express my appreciation for the dedicated attention I received from the friendly folks of Coup de Foudre,
particularly Graeme, and Jennifer.
You spared no effort to ensure my complete satisfaction, and that’s exactly what I received, complete satisfaction. Although I live 3 hours away from your High End store, it’s worth the drive knowing that once at Coup de Foudre, I will be well taken care of and have access to a dedicated and knowledgeable team of experts.
Keep up the excellent work.
Kindest regards

Francois B
Kingston, Ontario

Passion and motivation

I'd like to take moment to thank you for the warm welcome and time we spent together in your store earlier this week. I thoroughly enjoyed meeting you and understanding more about your business. I'm thrilled with your passion and motivation towards the high end of the audio world and…

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Exceptional Customer Service

Hi Graeme , I wanted to thank you for the exceptional quality customer service as well as the hospitality of your store. I find that whether you buy a 20$ adapter, a pair of headphones for 400$ or a set of speakers for 20000$ every customer are treated equally and…

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Fruitcake of the month

L. came home from work, put on his sweat pants, made himself a amaretto and coke with ice, went in the theater, sat down and stared at the blank screen for half an hour. Then he closed his jaw, smiled and said "boy that Jennifer did a great job, I…

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Hospitality and generosity

I wanted to take a second to thank you and everyone at the shop for your hospitality and generosity yesterday during the digital demonstration. The spread you laid out went above and beyond what was necessary or expected. The champagne and orange juice took it one step beyond. A nice way to…

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Professionalism and devotion

Good morning Graeme, I've received speakers thursday night at 7:00 P.M. as promised. After dedicated manutention and very great care of the environment , map the room and placed very professionally the two speakers. It was a joy to watch the work like an artist who his creating a new…

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